There is a number of reasons why this happens:

  • Your rostered profile isn't connected to your SportsEngine Account,
  • The wrong SportsEngine Account/Profile is rostered and therefore connected,
  • You are logged in to a different SportsEngine Account on the app that isn't associated with your rostered profile, 
  • The organization you are affiliated with hasn't rostered anyone to their Team Pages yet, 
  • You have been removed as a Guardian from the rostered player's profile,

Helpful Tip! Please reach out to your organization's admin for assistance with any of the above.